- January 10th, 2022, 12:07 am#4965059
Chicken, He Clucked wrote: ↑January 8th, 2022, 7:46 am Oh man, it's already going for £50.You might have been wise to cancel (unless you live in the UK). I had a terrible experience with Zavvi regarding Shang-Chi. Because I missed the initial pre-orders of the Best Buy steelbook, I pre-ordered the Zavvi counterpart just in case the BB pre-order never came back. Luckily, I was able to order the Best Buy steelbook the day before it released. But by then the Zavvi one shipped. And customer service would not start the return process until I received it naturally. But I never did get my Zavvi order in the mail. So they asked me to wait another 2 weeks or so then contact them again. I did. They took several days to confirm it was lost in transit. Then over a few days had to repeat to them I wanted to start the refund process. Finally, a couple days later, someone said someone in the [insert p.c. term] team will contact me about the refund. No one did. Took another week and half. 1 month from start to finish of me contacting them, I finally got my refund at the end of last year.
Why did I cancel my preorder? Idiot.