- February 20th, 2016, 8:03 am#4854854
Very great service! Items send at the estimated date, fast international delivery, perfect.
Va falloir bosser en heures sup', celui là c'est un machin!
abaka wrote:Shop wait times are somewhat frustrating at the minute. I placed an order on Nov 15th and it still hasn't shipped, nor is it expected for another 4 days. Never experienced a wait time like that in my time ordering from GBFans including Halloween rushes.We had a huge rush due to the Ghostbusters: The Board Game pieces coming in late. All orders had to get shifted around to make room. This actually happens occasionally when there are pre-orders coming in that are unexpected. Thankfully your order shipped only a few days past the estimated ship date for it.
OneLazyNinja wrote:I placed an order for Spectral Ghostbusters game peices on Nov 22 and have not received anything yet. This is my first time ordering from gbfans. Did not receive any email or anything yet. Is this normal?All orders receive an automatic email immediately upon ordering. It may have gone into the spam folder.
Griever017 wrote:First off I will say I have never had a negative experience with the GBFans shop, until now. I ordered one of their aluminum trigger tips for my GBFans Acrylic Tube on my thrower. When I put the trigger tip on the tube it was too small and i figured with a bit of persuasion I can get it on there...Griever,
mangodebango wrote:Do you have any idea when you'll be getting the grey elbow pads back in stock?In stock on the GBFans Shop page tomorrow.
abaddon5 wrote:Okay, I finally got my order and have had some time to simmer down. I do still think that having to wait over a month to get an order is a tad bit long, but the stuff was worth it.I'm sorry your order took so long. I understand everyone's order is important, and I know it is just a few pieces of tubing to cut and throw in a bag. At the time you ordered, we had over 500 orders waiting to be shipped, just like yours. When you have a ton of orders, it takes time and everyone needs to be patient. To be absolutely clear though, when you placed your order... you were told it would ship on September 9th.. and it ultimately shipped September 7th. We provide all shipping dates up front, and are very clear and transparent about that kind of thing.
Roger wrote:Just an FYI for anyone ordering a special item like a name tag.
It will take a while.
I ordered a GB2 "custom name tag" and an in-stock GB2 "no-ghost" patch.
Ordered: Aug 14th
Original estimated ship date: Sept 18
New estimated ship date is Oct 6th
Honestly I am a bit disappointed in how long it's taking (7 weeks?) but I do see by some comments they are backed up.
That's a good thing that they are busy but maybe they need a few more people to help?
That might make everybody happier.
This is my very first order and I am seriously questioning myself whether to put in another order.
Roger wrote:Just an FYI for anyone ordering a special item like a name tag.Just the name tags specifically. Our embroidery machine broke down about 3 weeks ago. The repair guy at my sewing shop was on vacation when I dropped it off. Once he got back to work, he then had to order a replacement part, which took another week.
It will take a while
AJ Quick wrote:I didn't have any huge 'hard to find' prop piece ordered so I was really concerned about service.Roger wrote:Just an FYI for anyone ordering a special item like a name tag.Just the name tags specifically. Our embroidery machine broke down about 3 weeks ago. The repair guy at my sewing shop was on vacation when I dropped it off. Once he got back to work, he then had to order a replacement part, which took another week.
It will take a while
I got my embroidery machine back yesterday and have already started churning out the patches.
Hopefully by Monday all the custom patches will be done and shipping again.
Roger wrote:I didn't have any huge 'hard to find' prop piece ordered so I was really concerned about service.Roger,
Your machine situation I can totally understand. Thanx for the reply.
Ghostchaser79 wrote:Hey guys,Yes. It was a bug that was introduced last week when I updated the server. I have now fixed it.
Anyone else having problems ordering from the GBFans shop? When ordering I cannot get past the Shipping address screen. When I click Continue, the screen refreshes and I have to enter everything again, though then it refreshes again...
Yep, and nightmare on elm street dream warriors.
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